Privacy Policy

1. Introduction

CELESTIA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Site includes:

2.1 Personal Data

Personally identifiable information that you voluntarily provide to us when registering with the Site or our services, such as:

• Full name
• Email address
• Phone number
• Date of birth
• Address (including country of residence)
• Username and password
• Payment information (credit card numbers, bank account details)
• Identity verification documents (passport, driver's license, national ID)

2.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect.

2.4 Behavioral Data

Information about your gambling activities and behavior, including betting patterns, transaction history, games played, amounts wagered, deposits, withdrawals, bonuses received, and any responsible gambling tools used (time limits, deposit limits, etc.).

2.5 Mobile Device Data

Device information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2.6 Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account
• Process transactions and send transaction notifications
• Verify your identity and prevent fraud
• Comply with legal and regulatory obligations, including anti-money laundering (AML) and know your customer (KYC) requirements
• Monitor and analyze usage and trends to improve your experience with the Site
• Send you promotional emails and information about new products, services, and features (you can opt-out at any time)
• Personalize your experience and to deliver content and product and service offerings relevant to your interests
• Respond to your inquiries and customer service requests
• Protect our rights and interests as well as the rights and interests of our users and third parties
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site
• Administer prize draws and competitions
• Implement responsible gambling measures and identify problem gambling behavior

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

4.4 Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4.5 Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

4.6 Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis or other business purposes.

5. Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site. You should review the policies of such third parties and contact them directly to respond to your questions.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

9. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability
• The right to withdraw consent
• The right to lodge a complaint with a supervisory authority

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Please note that we may ask you to verify your identity before responding to such requests, and we may not be able to comply with your request in all circumstances.

10. California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

11. International Data Transfers

Our servers are located in various jurisdictions around the world. If you access our site from outside these jurisdictions, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in other countries.

If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this Privacy Policy and applicable law.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.